Last updated: 01/03/2025
At Kreative Miss Kay, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website www.kreativemisskay.au.
1. What We Collect
When you visit our website, we may collect the following types of personal information:
Name
Email address
Phone number
Shipping and billing address
Payment details (via secure third-party payment gateways)
Order history
IP address and browser/device information
This data is collected through order forms, newsletter sign-ups, and general browsing activity via cookies.
2. How We Use Your Information
We use your personal information to:
Process and fulfil your orders
Communicate with you about your purchases
Respond to customer service requests
Improve our website and product offerings
Send promotional emails (if you have opted in)
Comply with legal obligations
3. Sharing Your Information
We respect your privacy and do not sell your personal information. However, we may share your data with trusted third parties who help us operate our business, such as:
Payment processors (e.g. Afterpay, PayPal)
Shipping providers
Email marketing platforms
Analytics and website service providers
These third parties are required to protect your information and only use it for the purposes we specify.
4. Cookies
Our site uses cookies to enhance your experience. Cookies help us understand how you interact with our site and allow for features like remembering your cart. You can disable cookies through your browser settings, but this may affect site functionality.
5. Security
We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, and disclosure. All transactions are processed using secure, encrypted methods.
6. Your Rights
Under the Australian Privacy Act, you have the right to:
Access the personal information we hold about you
Request corrections to any inaccurate or outdated information
Withdraw consent for marketing communications
To exercise these rights, please contact us using the details below.
7. Contact Us
If you have questions or concerns about this Privacy Policy, or if you would like to make a complaint, please contact us:
Kreative Miss Kay
Email: kreativemisskay@gmail.com
Location: Queensland, Australia
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
